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An evaluation of customer trust in e-commerce market based on entropy weight analytic hierarchy process

In order to solve the problems of large generalisation error, low recall rate and low retrieval accuracy of customer evaluation information in traditional trust evaluation methods, an evaluation method of customer trust in e-commerce market based on entropy weight analytic hierarchy process was designed. Firstly, build an evaluation index system of customer trust in e-commerce market. Secondly, the customer trust matrix is established, and the index weight is calculated by using the analytic hierarchy process and entropy weight method. Finally, five-scale Likert method is used to analyse the indicator factors and establish a comment set, and the trust evaluation value is obtained by combining the indicator membership. The experiment shows that the maximum generalisation error of this method is only 0.029, the recall rate is 97.5%, and the retrieval accuracy of customer evaluation information is closer to 1.




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International Journal of Information Technology and Management




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Auditing the Performing Rights Society - investigating a new European Union Collective Management Organization member audit method

The European Union Rights Management Directive 2014/26/EU, provides regulatory oversight of European Union (EU) Collective Management Organizations (CMOs). However, the Directive has no provision indicating how members of EU CMOs may conduct non-financial audits of their CMO income and reporting. This paper addresses the problem of a lack of an audit method through a case study of the five writer members of the music group Duran Duran, who have been members of the UK's CMO for performing rights - the Performing Rights Society (PRS) for over 35 years. The paper argues a new audit CMO member method that can address the lacunae regarding the absence of CMO member right to audit a CMO and an applicable CMO audit method.




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A survey on predicting at-risk students through learning analytics

This paper analyses the adoption of learning analytics to predict at-risk students. A total of 233 research articles between 2004 and 2023 were collected from Scopus for this study. They were analysed in terms of the relevant types and sources of data, targets of prediction, learning analytics methods, and performance metrics. The results show that data related to students' academic performance, socio-demographics, and learning behaviours have been commonly collected. Most studies have addressed the identification of students who have a higher chance of poor academic performance or dropping out of their courses. Decision trees, random forests, and artificial neural networks are the most frequently used techniques for prediction, with ensemble methods gaining popularity in recent years. Classification accuracy, recall, sensitivity, and true positive rate are commonly used as performance metrics for evaluation. The results reveal the potential of learning analytics for informing timely and evidence-based support for at-risk students.




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Visualizing Research Data Records for their Better Management

As academia in general, and research funders in particular, place ever greater importance on data as an output of research, so the value of good research data management practices becomes ever more apparent. In response to this, the Innovative Design and Manufacturing Research Centre (IdMRC) at the University of Bath, UK, with funding from the JISC, ran a project to draw up a data management planning regime. In carrying out this task, the ERIM (Engineering Research Information Management) Project devised a visual method of mapping out the data records produced in the course of research, along with the associations between them. This method, called Research Activity Information Development (RAID) Modelling, is based on the Unified Modelling Language (UML) for portability. It is offered to the wider research community as an intuitive way for researchers both to keep track of their own data and to communicate this understanding to others who may wish to validate the findings or re-use the data.




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Mobile wallet payments - a systematic literature review with bibliometric and network visualisation analysis over two decades

The study aims to review the literature on mobile wallet payment and align research trends using a systematic literature review with bibliometric and network visualisation analysis over two decades. It uses bibliometric analysis of the literature research retrieved from the Web of Science database. The study period was from 2001 to 2021, with 1,134 research papers. It also provides the indicators like citation trends, cited reference patterns, authorship patterns, subject areas published on the mobile wallet, top contributing authors, and highly cited research articles using the database. Furthermore, network visualisation analysis, like the co-occurrence of author keywords and keywords plus terms, has also been examined using VOSviewer software. The bibliometric analysis shows that the Republic of China dominates mobile wallet payment, and India is a significant contributor. Furthermore, the constructions of the network map using a co-citation analysis and bibliographic coupling shows an interesting pattern of mobile wallet payment.




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International Journal of Enterprise Network Management




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Location-Oriented Knowledge Management in a Tourism Context: Connecting Virtual Communities to Physical Locations




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Connecting with the Y Generation: an Analysis of Factors Associated with the Academic Performance of Foundation IS Students




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Information Security Management: A Research Project




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Manufacturing Organizational Memory: Logged Conversation Thread Analysis




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Are All Learners Created Equal? A Quantitative Analysis of Academic Performance in a Distance Tertiary Institution




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Enterprise Applications Portfolio Management Utilizing COTS




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Challenge or Chaos: A Discourse Analysis of Women’s Perceptions of the Culture of Change in the IT Industry




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Do Project Manager’s Utilise Potential Customers in E-Commerce Developments?




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Restructuring an Undergraduate Database Management Course for Business Students




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Communication Management and Control in Distance Learning Scenarios




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Guiding Students Learning Project Team Management from Their Own Practice




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How Much Can We Spare with E-business: Examining the Effects in Supply Chain Management




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Accommodating Soft Skills in Software Project Management




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An Assessment of Software Project Management Maturity in Mauritius




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Software Quality Management supported by Software Agent




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Modeling and Performance Analysis of Dynamic Random Early Detection (DRED) Gateway for Congestion Avoidance




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Performance Analysis of Double Buffer Technique (DBT) Model for Mobility Support in Wireless IP Networks




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Information Transfer in Supply Chain Management




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Discipline Formation in Information Management: Case Study of Scientific and Technological Information Services




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Design, Development and Deployment Considerations when Applying Native XML Database Technology to the Programme Management Function of an SME




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System Analysis Education Using Simulated Case Studies




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Web Triad: the Impact of Web Portals on Quality of Institutions of Higher Education - Case Study of Faculty of Economics, University of Ljubljana, Slovenia




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Analysis of Information Systems Management (post)Graduate Program: Case Study of Faculty of Economics, University of Ljubljana, Slovenia




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The Application of Semantic Enablers in the Context of Content Management Systems 




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M-Learning Management Tool Development in Campus-Wide Environment




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Software Agents for Managing Learning Plans




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Middleware Components for E-commerce Infrastructure: An Analytical Review




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Remote Method Invocation and Mobil Agent: A Comparative Analysis




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Multi-Criteria Spatial Analysis of Building Layouts




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ICT Strategy in an ICT User Perspective: Exploring Alignment between ICT Users and Managers




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Meta-Analysis of Clinical Cardiovascular Data towards Evidential Reasoning for Cardiovascular Life Cycle Management




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Automatic Conceptual Analysis for Plagiarism Detection




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Analyzing the Affect of Culture on Curricular Content: A Research Conception




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A Comparative Analysis of Common E-Portfolio Features and Available Platforms




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Intelligent System for Information Security Management: Architecture and Design




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Developing a Model of Next Generation Knowledge Management




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Blogs – The New Source of Data Analysis




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Improving Progression and Satisfaction Rates of Novice Computer Programming Students through ACME – Analogy, Collaboration, Mentoring, and Electronic Support




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Online Privacy Analysis and Hints for Its Improvement




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A Longitudinal Analysis of the Effects of Instructional Strategies on Student Performance in Traditional and E-Learning Formats




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Impact of Motivation on Intentions in Online Learning: Canada vs China




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Improving Information Security Risk Analysis Practices for Small- and Medium-Sized Enterprises:  A Research Agenda




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A Framework for Information Security Management Based on Guiding Standards: A United States Perspective