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In Person: Simon Cooter and Carolyn Callan, Covéa

On the 1st May Simon Cooter effectively handed over the commercial and high net worth director baton at Covéa to Carolyn Callan and became in his words ‘minister without portfolio’. At last week’s British Insurance Brokers’ Association Conference Jonathan Swift sat down with both to discuss the insurer’s journey from an also-ran to profitable and growing presence in the mid-corporate and SME market.




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Ex-Ardonagh deputy CEO Janice Deakin: "I need a break from big deals"

Former Ardonagh deputy CEO Janice Deakin has stepped back at the consolidator and vowed that she needs a ‘break’ from big deals having worked on the acquisition of Swinton, but added the idea of acting as a non-executive director at another firm presently has little appeal.




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Guy Carpenter boss fired over sexually suggestive email - reports

As well as this employment change two of the VP’s colleagues have faced severe internal penalties.




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The Blog Spot: “Sorry” – the final word?

Simon Matson has finally apologised after comments he made about exiting employees, described as racist and abusive were highlighted in court papers, but is it enough?




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News analysis: Why do brokers need to care about the FCA focus on D&I?

A recent letter from the regulator could indicate that it wants to widen its remit to include diversity and inclusion. Should brokers be worried? Martin Friel reports.




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Opinion: Perry Appleton's Claire Russell on mental health in business

Time for action on mental health: As Insurance Age launches the Head Lines mental health campaign, broker and mental health expert Claire Russell shares her own experience.




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Editor's letter - February 2020

Moving forward: After Brexit hysteria has waned, the industry has other pressing issues to tackle




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Opinion: Mactavish's Bruce Hepburn on restoring trust and reforming the industry

Lessons to learn: Even before the current crisis, the industry was in need of a shakeup, says Bruce Hepburn




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SSP adds Policyfast to e-trading platform

Provider specialises in insurance for food and hospitality businesses.




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Romero and Qlaims partner on commercial property support

Broker can now offer claims support and loss recovery insurance to commercial property clients.




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Blog: How flood prevention technology can impact claims management

Jonathan Jackson, CEO at flood forecasting InsurTech Previsico, explains how new technologies can change the industry's approach to flood claims.




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Opinion: Brookhurst Advisory's Paul Upton on the future of underwriting

The end of underwriting? Is technology a magic bullet to generate profitable underwriting? Paul Upton asks




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Andy Fairchild joins Applied as European CEO

Software house says appointment of the former Broker Network boss is part of a plan to significantly grow its UK and Ireland operations.




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Ignite Systems launches broker chatbot service

Yoga Insurance Services, sister company of OneCall, has signed up as the first client.




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Blog: The future of insurance and cryptocurrency

James Croome, vice president, fine art and specie, Arch Insurance International, considers whether the insurance market is willing and able to support cryptocurrency-related cover.




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Lloyd's outlines priorities for 2020

CEO John Neal says the corporation has raised £300m in debt to fund Future at Lloyd's programme as he admits Lloyd’s is “bound to go down some blind alleys” as it seeks to transform.




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In-depth - cyber: Are brokers protecting themselves against cyber risks?

As well as selling the benefits of cyber insurance to clients, brokers must show the way by being ready for any data breaches or cyber attacks. Sam Barrett reports




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Coverly confirms growth plans amid redundancy threat at parent firm BFS

The SME-focused insurtech was launched by former Aviva and Brokerbility expert, Jodi Cartwright, in 2019.




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In-depth - cyber: The future of cyber in personal lines

While cyber insurance has become a necessity for most commercial clients, the personal lines space is a much harder sell. Sam Barrett investigates how brokers can reach this untapped market




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Applied Systems implements remote working globally

Software house has also introduced measures to enable its clients to follow suit.




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Covid-19: Software houses release continuity plans

Updated: No interruptions to services are expected, but some staff are expected to remain at their offices.




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Covid-19: App-based broker Lenny closes down after backers exit

Short-term car insurance broker says the Coronavirus outbreak made it a "frustratingly unfavourable landscape" to find a new backer.




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London mulls car-free days to curb air pollution

Despite resistance to a permanent car ban on Oxford Street, London mayor Sadiq Kahn is pushing for car-free days across the capital city.




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How to reduce your carbon footprint from flying

If you can't avoid flying, you can reduce or eliminate your carbon footprint when you do.




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Why can't we solve the modern traffic jam?

With more cars on the road and few infrastructure projects to ease congestion, traffic jams are just getting more epic.




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10 of the strangest public transit systems

From an underground funicular to ice buses, there are unique ways around the world to get from one end of a city to another.




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Should there be mandatory driving tests for older drivers?

Our society is designed in a way that makes restricting drivers licenses do more harm than good.




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Why I said goodbye to my Miata

Driving can be fun (especially in a Miata!) but walking and cycling is a lot healthier, cheaper and better for the environment.




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What would your city be like without cars? This city tried it

The Spanish city of Pontevedra takes car-free to the next level by converting 75 acres into a pedestrian-only zone.




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Why aging boomers need walkable cities more than convenient parking

If people from any age group can't move to a walkable city, then they're going to have to fix what they've got.




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Sydney wants to transform abandoned rail tunnels into nightlife hotspot

Officials in New South Wales are confident that transforming the ghost tunnels could have 'global potential.'




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This French city is largest in Europe to offer free public transportation for all

Dunkirk, France, paves the way for even more ambitious fare-free transit schemes in even larger cities.




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In Istanbul, your recyclables can reduce your subway fare

Istanbul, Turkey, is the latest city to adopt a novel recycling idea that allows public transit riders to pay part of their fare through recycling bottles.




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Scenic New Zealand train route to reopen 2 years after massive earthquake

The Coastal Pacific Train route closed following the Kaikoura earthquake in November 2016. The 61-mile route will reopen on Dec. 1, 2018.




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Philly puts the brakes on electric scooter rollout

A delight to some and a nuisance to others, trendy e-scooters face a legal roadblock in the City of Brotherly Love.




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Why do millennials drive less than boomers?

How you get around determines where you live, and vice versa.




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Why San Francisco nixing parking minimums is a win for the environment

With newly passed legislation, San Francisco is now the largest city in the country to not require a minimum number of parking spaces for new developments.




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Why Oslo is saying no to cars in its city center

Pedestrians and cyclists will soon rule the streets in the Norwegian capital's downtown core.




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Was 2018 the year of peak combustion engine?

Sales of internal combustion engine cars might never again reach 2018 levels.




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Air in the London Underground is far more polluted than beside busy city roads

A new report commissioned by Transport for London brings bad news to those who thought they were avoiding air pollution by taking the Tube.




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Are the Autobahn's speed limit-free days nearing an end?

Although a proposed universal speed limit on Germany's national highway system could curb emissions, many politicians are quick to dismiss the idea.




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Tokyo Metro offers free noodles to help thin out rush hour crowds

The world's busiest metro system is hoping that complimentary noodles will convince morning commuters to adjust their riding habits.




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Why Florida is the most dangerous state (by far) for pedestrians

Smart Growth America's Dangerous by Design report finds walking to be a particularly perilous activity in Orlando, Daytona Beach and Cape Coral, Florida.




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Costa Rica poised to become world's first fossil fuel-free country

While the Central American country of Costa Rica is the king of clean electricity, it has some serious work to do when it comes to transportation.




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Why you should always stand, not pass others, on the escalator

It's way more efficient, not to mention more polite, for everyone.




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London gets its first 3D crosswalk and it's a traffic-slowing beauty

Located in northwest London, it's the first optical illusion-y pedestrian crossing in the U.K.




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Everyone on the road hates everyone else

There is a war on the car, a war on the bike, a war on pedestrians and soon there will be a war on old people.




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Commuters turn to bicycles during transportation strike in Netherlands

A public transportation strike in the Netherlands leads thousands of commuters to ride their bicycles instead.




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4 Lawn Mower Safety Tips You May Be Overlooking

Remember these simple lawn mower safety tips before you mow or perform repairs.




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Electric cars are quiet. Maybe too quiet.

Automakers are devising unique sounds to let the blind and other pedestrians know that EVs are approaching. Now the EU requires it on new vehicles.