Taking your first steps in UX? Welcome! In this straightforward guide, we're breaking down the concepts of 'User Journey' and 'User Flow' for you. Dive in to understand how a user journey outlines the broader experiences of your users, while a user flow zooms in on the specific actions they take on your platform. Let's simplify these essential UX elements together.

The post Simplifying User Journey vs User Flow for Newbies appeared first on Coaching and training to scale your copywriting business, plus programs for new copywriters, startups, and marketers.

It is possible to find joy in the mundane . . . even at 12:30 a.m.

24-time men's Grand Slam champion Novak Djokovic says Jannik Sinner's doping case "is not helping tennis at all". Sinner, the men's world number one, was cleared of any wrongdoing after twice testing positive for low levels of clostebol - a steroid that can be used to build muscle mass - during the Indian Wells tournament in March. The World Anti-Doping Agency have appealed against the decision which said Sinner bore 'no fault or negligence' for the substance being in his system.

Former Man Utd player Diego Forlan will make his professional tennis debut at the age of 45. This is how he has gone from football to the ATP Tour.

Novak Djokovic says he is shocked and overwhelmed by the news that his "greatest rival" Rafael Nadal will retire at the end of the season.

Defending champion Novak Djokovic pulls out of the ATP Finals because of injury, a move which sets the eight-man field for the event.

Barbora Krejcikova criticises a journalist's "unprofessional commentary" after he made a remark about her appearance on air.

I loved this Superorganizers interview with my friend, Josh Kaufman that dives into how Josh does research, reading, writing, and uses Ulysses. And how he has a separate computer that is only for doing focused work. ★

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Recruiting and hiring call center employees can be a pain, but it doesn’t have to be so bad. For example, depending on the roles you’re looking to hire, you may not even have to write a job description—because you can just use ours instead.  Below, we’ve put together four of […]

The post Steal These Free Call Center Job Description Templates appeared first on .

Robert MacIntyre admits his golf was "in a dark place" this year before he turned it around and got into the world top 20.

Shabnam Younus-Jewell chats to Mark Davis about his 30 plus years as a professional.

Watch the closing stages of Jak Jones' surprise 13-9 victory over Judd Trump to reach the semi-finals of the World Snooker Championship at The Crucible, Sheffield.

Watch the best shots from the World Snooker Championship final as Kyren Wilson beat Jak Jones 18-14 at The Crucible Theatre, Sheffield.

In the build-up to the Euro 2025 qualifying play-off against Slovakia, the country's leading goalscorer Jess Fishlock has told the story of Wales women's rise from part-timers to history makers.

Oban Elliott is ready to realise his lifelong dream of fighting at Madison Square Garden at UFC 309

Defending champion Mark Allen advances to the semi-finals of the Champion of Champions tournament by beating Jak Jones 6-4 in the Group One final.

Paddy Tally is expected to be named the new Derry football manager which will end the county's four-month search to fill the role.

The Waverley Gate call centre will cease operations in December before the building closes in March 2025.

Sandy Duthie's "dream job" involves solitude, a 160-year history, and a colony of little penguins.

A memorial to explorer Sir Ernest Shackleton goes on display in Dundee after a 7,000-mile journey.

Nigel Blow claims that Fenwick withdrew offer to become chief executive due to his time at Harrods

The deal to save the chain will see more than 30 of its restaurants close.

Pensions Secretary Liz Kendall says trials of the idea have produced "dramatic results".

The chancellor says businesses will "contribute more" as she raises employer National Insurance to 15%.

South African FA president Danny Jordaan is alleged to have used the organisation's resources for personal gain between 2014 and 2018.

A first win in the Premier League for 22 years lifts Town out of the relegation zone.

Exeter City manager Gary Caldwell says League One games should not take place during international breaks.

BBC Radio Stoke’s Stuart George discusses the unveiling of Vale Park's John Rudge statue.

John, whose wife Wendy is being cared for at the hospice, said it deserved more government funding.

An ex-footballer says the players' union will continue supporting retiring players into new careers.

Michael Hall shares his journey since son's death, Georgia Stone reports.

Cotswold District Council says the new roles were to make sure residents were aware of the "vital services" it provided.

Rachel says adopting her daughter has been exciting and scary but she wouldn't have it any other way.

Juliette Burton is appearing at Bedford's Quarry Theatre as part of the BBC's Headfest event.

The gang, who nicknamed themselves The Sticky Bandits, hit 10 firms within six months.

Car-obsessed teenager Dakota, who has muscular dystrophy, is treated to a trip to Silverstone.

BBC CWR's Clive Eakin chats to the 27-year-old ahead of this weekend versus Caldy!

Coventry owner Doug King confirms that ex-Chelsea and England great Frank Lampard is among the contenders for the Sky Blues job.

The Londoner, The London Spy, London Centric...

Volkswagen Group (VW) and Tesla rival Rivian have launched a joint venture, with the German car giant increasing its investment in the partnership. The two companies say the deal is […]

The post VW and Rivian launch joint venture, Elon Musk to lead ‘DOGE’ appeared first on ShinyShiny.

Mercedes have put the car from Lewis Hamilton's controversial 2021 championship defeat on display in the lobby at their factory.

Niels Wittich's unexpected departure as Formula 1's race director recreates the circumstances in which Michael Masi was thrown in at the deep end.

I have recently run into the problem of not being able to deliver completed project due to strange behavior of Across in terms of required Quality Management checks. I assume this is not an uncommon problem, so this article describes … Continue reading →

En la meetup de abril en Valladolid, descubrimos por qué WordPress es el mejor amigo para tu emprendimiento. Mauricio Gelves nos contó […]

On semble s'acheminer vers une vague En Marche de forte magnitude aux prochaines Législatives. Si Les Républicains espèrent limiter la casse, c'est à dire avec un perte d'une centaine de députés. L'enjeu de LR, c'est l'après avec en ligne de mire, un...

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