The Inc. 5000 list provides a data-driven look at the most successful companies among the economy’s independent, entrepreneurial businesses.

Evolving AI technology is becoming an important business tool for personalizing customer experience, analyzing data, and much more.

 “Technology’s not going to solve everything, but you need to know how to use it,” Nelson Valderrama, CEO of Intuilize, told HVACR distribution professionals during the recent Heating, Air-conditioning & Refrigeration Distributors International conference.

Josh Crouch and Tersh Blissett, who have HVAC backgrounds, say AI can be employed in an answering service or a chatbot, for outbound dialing, as a technician’s assistant, or to respond to customers’ online reviews.

AI, especially its use in information gathering, needs to be harnessed by HVAC contractors if they want to be noticed when customers are searching for services online.

As AI technology continues to advance and becomes nearly indistinguishable from a human representative, HVAC companies can use these tools to help streamline the workloads of CSRs.

The gold winner can service, certify, and ship a combustion analyzer the same day it’s received.

ServiceTitan software is a platform where residential HVAC, plumbing, and electrical businesses can access everything from call bookings, customer experience ratings, dispatching, marketing campaigns, and financing options for customers.

This service reduces fleet downtime due to roadside emergencies or inconveniences like dead batteries, empty fuel tanks, flat tires, etc.

GPS Insight, a provider of fleet software for organizations, announced the acquisition of ServiceBridge.

Fleet tracking software solutions offer contractors far more than a simple interface to track their vans.

As business owners start preparing their companies to withstand the increased volume of business, it’s imperative they do the same with their fleets.

HVAC software companies Bluon Inc. and Sera Systems Inc. intend to join forces, bringing a new level of modern productivity to the HVAC industry from OEM to distributor to contractor to technician and all the way to the consumer.

Artificial intelligence (AI) is one of the most promising — and exciting — technologies to come to the HVACR industry in a long time.

The second phase will take place on Jan. 1, 2023, and require an additional 15% increase in efficiency.

Sustainability is core to the thinking at Rheem and was a common theme throughout the AHR Expo.

A Model L rooftop unit was the dominant display at the Lennox International booth at the recent AHR Expo in Las Vegas.

The ACHR NEWS caught up with Johnson Controls’ “Game On” Roadshow at its final stop in Rochester Hills, Michigan.

Trane introduces Thermal Battery™ Storage-Source Heat Pump System, Trane/Mitsubishi Electric HVRF, Versatile Axiom™ Water Source Heat Pumps, Next-Generation Precedent® Rooftop Units, and two enhanced air handlers. 

Working through one company and a fixed stipend, EaaS/EEaaS is designed to simplify and streamline all on-site efficiency upgrades, eliminating massive equipment costs, supply chain delays, unexpected maintenance charges, and more.

RectorSeal will add the PF WaterWorks product line to its plumbing wholesale channel, building on its brand-preferred retail presence, the press release said.

Using a smart composite material instead of traditional aluminum, Invi Air's diffusers reduce condensation by up to 95%, leading to improved HVAC system efficiency and long-term durability.

The annual sales growth for the 12 months through September 2024 is an increase of 2.3%. 

At the AHR Expo, RectorSeal LLC highlighted several new products designed to combat leaks and corrosion, both on the inside of the unit and from salty sea breezes on the coast.

The 48,000-square-foot facility aims to streamline Endress+Hauser's global product distribution.

According to the Centers for Disease Control (CDC), accidental CO poisoning is the cause of approximately 50,000 emergency room visits and more than 400 deaths each year in the U.S.

Know what type of detector you are using, know how to use it, and ensure it’s capable of detecting leaks by calibrating it on a regular basis.

How do refrigeration products continue to spread through everyday life, and what could be in store for the grocery sector in particular?

When installing or repairing a refrigeration system, technicians should look for opportunities to slightly modify the system (without changing its design) to make it more serviceable.

Hoshizaki America Inc. started shipping sushi cases with the energy efficient and environmentally friendly refrigerant, R600a, earlier this month.

The Refrigeration Showcase educates contractors about new refrigeration products, so they can help customers make the right choice.

Store owners and managers are always looking for ways to lower operating expenses, and their refrigeration systems can be a good place to start.

The equipment and components in this showcase are designed to appeal to both end users and the people who work on them in the field.

The Showcase is designed to educate contractors about the new commercial and industrial refrigeration products available.

From ice machines to reach-ins to controls to components, the Showcase is designed to educate contractors about the new commercial and industrial refrigeration products available, so they can help their customers make the right choice for their application.

The NEWS introduces the latest cooling equipment available for summer 2022.

The Raphael Rooms in the Vatican are universally known as one of the greatest works of art ever created. During a typical summer, temperatures in Rome can soar as high as 104°F. So the decision to install air conditioning in the Raphael Rooms for the first time ever was an easy one.

The ACHR NEWS is featuring the industry’s latest commercial cooling products for 2022.

Portable cooling products used to be considered “temporary” solutions, but consumers are now looking to portables to solve more of their residential and commercial needs.

Implementing company-wide static pressure measurements can be tough. Let’s look at how you can use red flags to improve your static pressure measurement consistency and reduce callbacks.

Preventive maintenance and proper setbacks can save a business money while keeping staff and customers comfortable.

In this showcase, The ACHR NEWS will introduce the newest cooling products that will help meet customer needs.

The annual Commercial Cooling Showcase highlights state-of-the-art equipment that often incorporates service-friendly features for contractors, as well as energy efficiency and comfort for end users.

Commercial cooling equipment manufacturers are introducing HVAC systems that are energy efficient, as well as service friendly for contractors.

Increased cooling capacities, remote monitoring technology, and the need for backup units are all part of the mix in the portable a/c market, experts say.

A recent survey done by Daikin shows what state leads the globe in a/c usage.

Although evaporative cooling is great at saving energy, it does consume some water, but the benefits on energy savings outweigh the water usage, which in some places is a scarce resource.

The city of Phoenix sought an energy-efficient HVAC solution that would restore Phoenix Art Museum’s lost efficiency and improve the indoor climate for the museum’s specialized environment while also contributing to the city’s energy conservation goals.

Michael Daly, chief technology officer, ECM Technologies, offers insights into the HVAC commercial market.

Despite their similar exterior appearance, cooling towers and closed-circuit coolers are very different pieces of equipment with distinct advantages and limitations. This is especially true when determining which option is best suited for a specific cooling application.