In September my wife and I bought our first home together, neither of us having owned a property before. We both had a Help to Buy Isa with Barclays and each had the same value, £4,000.

Have you bought someone a Christmas present they didn't like, received one you've already got, or bought something in the sales and realised it's not quite right?

In just the past ten days I've battled with my home insurer after the price of my policy was hiked by 30 per cent for no reason, chased my old energy supplier for a £174 refund.

My Samsung phone was only a year old when it spontaneously caught fire in the footwell of my car. I put it there after receiving a phone call, but as I drove off I noticed a strange smell.

My dad will be 90 next month and has severe health issues. Revenue & Customs wrote saying he no longer needs to submit a tax return.

I am sending you an investment email I received from Rothco Wills and Estate Planning, offering a minimum of 12 per cent guaranteed return plus bonuses. Who are these people?

My partner and I booked a short break in New York to celebrate my 50th birthday. At the beginning of August, my son was diagnosed with stage 4 Hodgkin lymphoma blood cancer.

I received a letter from a credit recovery company at the end of November demanding £290, which has now risen to £360.

My father bought a house in Stockport, Greater Manchester, in 1971. Several years ago, a tenant tried to seize ownership by claiming squatter's rights.

Our leased Range Rover Velar was stolen in October. The police never recovered it because the thieves ripped out its tracker, which was later found thrown in a ditch.

I rented out my late mother's house. I chose Howards Estate Agents to find a suitable tenant in full time employment, but it later became apparent they were not and defaulted on the rent.

My husband and I booked and paid for a villa for a week in Corfu, and invited our four daughters and families to join us at our expense. The villa cost £2,391. We paid £96 for insurance with Get Going.

We were put over the three hour delay time which entitles us to compensation after we landed at Amsterdam, are we still due a payout or is it based on when the plane touches down?

Someone has fraudulently opened an account with PayPal using my name. PayPal withdrew £450 from my Santander account. It refunded this, but took it back the following week.

My mother moved from one flat to another in mid-December. Her broadband stopped working after the move and BT have not fixed it even though she needs it as her heart monitor requires wi-fi.

One couple turned up at Heathrow Airport for their flight to Pittsburgh, Pennsylvania via Toronto - but were refused boarding for not having a transit visa for Canada.

I had hoped that after your probe into Revolut, we could move on. But it has messaged my wife, saying that her account has been closed and funds returned 'to source'. Well, I was that source. Where's the cash?

I am the treasurer of a 300-year-old bowling club. In October, I received a water bill for £1,335.29 (£1,220.72 actual plus £114.57 estimated). Bills had previously been about £30 per quarter.

I recently had my phone stolen and within five minutes of losing it, over £200 was spent on Google Play. Neither EE or Google have said they can help me. How can I get my money back?

Abigail bought a shower from Screwfix for £119.99 and when Triton refused to repair it, the retailer stepped in and treated the customer right. Here's how to get the same result

My son has experienced no end of problems since upgrading his contract. His phone has been cut off, debt collectors have demanded money, and now he's being threatened by bailiffs.

My son rented a vehicle in Corsica in July 2017 and was involved in a minor accident which was not his fault. Enterprise Corsica, the car hire firm, has not repaid his €950 excess.

I was listening to music on my Spotify account when I found it had been taken over by someone else and I couldn't listen to my own music. How was someone able to get access to my account?

I was contacted regarding potential fraudulent activity on my Tesco Mastercard in early October 2019. In total, £3,700.20 of illicit transactions were refunded.

I made a claim with Legal and General five months ago after my fridge-freezer broke but it still hasn't paid out for the problem or made any repairs. What can I do to get this sorted?

Two South London men awaiting trial on fraud charges have been ordered to hand over £8.6 million.

In January 2018, my son Michael paid a deposit on an off-plan new build apartment in Smithfield Square, Birmingham. Last year, we discovered that there was still no planning permission.

My father, 92, was admitted to a dementia care home last September. I have Lasting Power of Attorney. I rang TalkTalk to cancel his account but they refused because I wasn't the account holder.

I closed my company in March last year. Final corporation tax due stood at £2,232 and I have tried repeatedly to pay this, but now the company is closed, the Revenue just does not accept it.

The recent stock market falls have been the worst since the financial crisis and, just as then, we are in new and sobering territory.

I took my mother to a TSB branch to open an account because she has been told she can no longer receive her state pension via the Post Office. We took several documents showing her address.

I checked my bill from O2 and found a charge for £1,710 which was taken for 285MB worth of data usage while in Saudi Arabia. But it won't tell me what it was used on.

Six years ago due to a situation which led to an untenable dispute with an aggressive neighbour my husband and I became what is broadly termed as accidental landlords.

I transferred some money to someone who was doing some work in my garden and unknowingly and rather stupidly managed to get the account number wrong.

P.S. writes: I am secretary of a not-for-profit charity. ScottishPower for some reason reduced the utility payments for our premises from £748 a month to just £1.

I have booked a family ski holiday to France in April and we have every intention of still going, despite coronavirus. What do I need to check for to see if I am covered if the trip gets cancelled?

I opened a Lifetime Isa (Lisa) with Skipton on June 27, 2017. I recently tried to pay into it, but discovered Skipton had closed it on September 16 last year.

The UK stock market alone has fallen in value by 30 per cent since the start of the year. But if you hold these trusts for troubled times then things should look better.

Last July, my wife, daughter and I used travel agent Carlton Leisure to book flights to Beijing with British Airways, returning via Hong Kong, with an internal flight between there and Chengdu.

I have an annual train season ticket which cost just over £5,000. However, I now have to work from home until June 2020. Can I get a refund or delay the ticket until I am back to work?

I was contacted by Xtraderfx and told that it would transfer my frozen credit balance of £680 to my NatWest credit card. I agreed and gave my card details.

I am trying to defer my holiday with Tui to Italy until next year when the coronavirus outbreak will hopefully be over - but Tui have said if I do that, I will have to pay a £100 fee.

I received two texts from PayPal in the early hours of August 6 about a suspicious transaction. It was for £170.94 to a company called Zalando SE. I replied at 10.21am to say it was unauthorised.

Our boiler has been playing up since the weekend and we ideally need a plumber to come over and check it over. Are engineers able to come out to do necessary maintenance?

I moved flat last weekend, thankfully just before the Government lockdown. Will I still be able to get my deposit back from my old flat, once I leave, within 10 days?

I fell for a sales pitch from Easytrade.biz, and now am unable to withdraw any money. I have filled in several withdrawal forms, but it never happenes.

I'm 27 and hold a stocks and shares Lifetime Isa with Nutmeg, and haven't even considered whether there are legalities around what age I can take my private pension, which I haven't needed to consider

My wife and I received a message from our bank saying there had been an 'unusual' request for payment on our account and it had declined to pay it. The payment was to Morrisons.

We have a chunk of cash we want to tuck away for up to five years. I have seen two bonds advertised through Google. One is named Chelsea Bonds, the other is Infinity Bonds.

For my husband's 50th birthday I booked an apartment in Liverpool via Booking.com. He wanted to see all The Beatles memorabilia and we had tickets to see the tribute band.