REVIEW – It’s a punch-to-the-gut, sinking, black hole feeling to reach into a pocket, pack, or purse and find your missing wallet. Adding a SwitchBot Wallet Finder is a remedy to a common problem that fits the pocketbook – pun intended!  ???? What is it? The SwitchBot Wallet Finder card is a Bluetooth device that […]

REVIEW – When we lived in Europe, our home had a heated towel bar in the bathroom. It seemed like such a decadent little thing, but as fall turns to winter I recall just how nice it was to step out of the shower and reach for a warm towel. When the Comfier towel and […]

Just two more sleeps until The Spellshop comes out and book tour begins! Over the next week and a half, I'm headed to Vermont, Atlanta, Brooklyn, Phoenix, Knoxville, and Chapel Hill! I'm so excited I could burst! Please come join me!

http://www.sarahbethdurst.com/appearances.htm

I am over-the-moon excited to share with you that today is the book birthday for my newest book, THE SPELLSHOP! It's a cozy fantasy about a rogue librarian and her best friend, a sentient spider plant, who take on the low-stakes market of illegal spellmaking and the high-risk business of starting over. And it's for anyone who is looking for a slice of joy, a bit of comfort, or just a deep breath.

I wrote this book to feel like a warm hug. Or like drinking hot chocolate. Or like eating really good raspberry jam. Or a cinnamon roll, with hot chocolate and maybe some raspberry jam on the side...

We've all been through a lot over the past few years, and I wrote THE SPELLSHOP for anyone who wants to escape into a world filled with kindness and enchantment.


Thank you to everyone at Macmillan/Tor/Bramble for bringing this book to life and gracing it with Lulu Chen's beautiful cover art and such lovely lavender sprayed edges!

If you'd like to learn more about the book or read the first chapter, please visit my website: http://www.sarahbethdurst.com/Spellshop.htm

I'm also going on book tour starting today, and I'm so excited!! If you'd like to join me at any of my tour stops, I'd love to see you! For details, see the Events page of my website.

Happy reading!!!

THE SPELLSHOP IS A NEW YORK TIMES BESTSELLER (#7), A USA TODAY BESTSELLER (#13), AND AN INDIE BESTSELLER (#10)!!!!!!!! I’M SOBBING!!!! Thank you so much to everyone at Bramble/Tor/Macmillan who made my dreams come true, including the incredible Ali Fisher, Dianna Vega, Caro Perny, and Julia Bergen! Thank you so much to my amazing agent Andrea Somberg who has been with me for 18 years and 28 books! And thank you to the wonderful booksellers and readers who made this possible!!!! I love you all so much!!!

Proof I didn't dream it. https://www.nytimes.com/books/best-sellers/2024/07/28/hardcover-fiction/

I had an absolutely fantastic time on book tour for THE SPELLSHOP!!! Loved meeting so many wonderful readers and amazing booksellers! Thank you all so much! Just wanted to share some of my favorite pics from:

Fable Hollow Coffee & Bookshoppe in Knoxville, TN
Phoenix Books in Essex, VT, with Katherine Arden
Charis Books & More in Decatur, GA, with Kimberly Lemming
The Ripped Bodice in Brooklyn, NY, with Naomi Novik
The Poisoned Pen Bookstore in Scottsdale, AZ, with Rebecca Thorne
Flyleaf Books in Chapel Hill, NC, with T. Kingfisher

Next up: San Diego Comic Con!

It happened again. NYT. #7 again. I have no words, except THANK YOU. https://www.nytimes.com/books/best-sellers/2024/08/11/hardcover-fiction/

OMG, it happened AGAIN!!! THE SPELLSHOP hit the NYT Bestseller List for the 4th time! At #13 this week! And hit the USA Today list for the 5th week in a row! Thank you all so much for making my dreams come true over and over and over and over again!!!

https://www.nytimes.com/books/best-sellers/2024/08/25/hardcover-fiction/

It happened again. FIVE WEEKS ON THE NYT LIST!!! And on the USA Today list for seven weeks in a row! How is this possible?!? Thank you all so incredibly much for all the love you've shown THE SPELLSHOP. I am grateful beyond my ability to express. 

https://www.nytimes.com/books/best-sellers/2024/09/08/hardcover-fiction/

Six weeks on the New York Times bestseller list! And eight weeks in a row on the USA Today list! I'm overwhelmed. Thank you so much to everyone who took this story in and allowed it to mingle with your heart! 

https://www.nytimes.com/books/best-sellers/2024/09/15/hardcover-fiction/

Had a wonderful time at StoryFest this weekend! Thank you, Westport Library!!! 

Very excited that THE SPELLSHOP is out today in Germany (with lovely purple edges)!!! Thank you to everyone at Fischer Tor! I like to think that Kiela, Caz, and Meep are celebrating their book birthday by selling spells and jam somewhere along the Rhine... 

https://www.fischerverlage.de/buch/sarah-beth-durst-spellshop-9783596710942

Eeeeeeee! Just saw that THE SPELLSHOP is a nominee for the Goodreads Choice Awards 2024!!! Thanks so much! This makes my day! I'm so thrilled and so grateful! Voting is open now! 

https://www.goodreads.com/choiceawards/readers-favorite-romantasy-books-2024

There is a popular and well-informed YouTube channel called BoardGameCo that has its finger on the pulse of the crowdfunding market for board games. A number of years ago, my husband Christopher shared the channel and its content with me, and it was an instant like for me. The main host, Alex, manages to come across as charming, intelligent, and principled all at once. He has a firm understanding of the board game industry, a vast library, and good instincts when it comes to predicting the value (both in terms of play and resale) of upcoming and current crowdfunding games, and makes recommendations on when to purchase and when to pass. I never feel like he’s trying to sell me something. He’s just very enthusiastic about board games and somewhere along the way realized people enjoy his work and I think that fuels him (along with YouTube ad revenue of course).

In 2023, Alex and his business partner Motti Eisenbach (of Addax Games) launched Level Up Events and hosted the inaugural Level Up Retreat. The retreat is an annual board game and RPG convention associated with BoardGameCo. It’s a small (<400 attendees) and cozy event tucked away in the Tri-State metropolitan area  (NY/NJ/CT), and very welcoming to all. The library (800+games) is well balanced in terms of complexity of play, player count, publication date, and game mechanisms.

This year the retreat was held in February and branded as the Level Up Winter  Retreat. One of my friends in the industry encouraged me to check it out and I was invited by Alex as a special guest to participate. My husband talked me into bringing him along as well since he’d introduced me to BoardGameCo all those years ago. There were a handful of other special guests in attendance – board game designers, content creators, etc. - and many of them became part of the draw of the retreat for attendees. It’s fun to play board games with smart, funny, and popular people. I definitely enjoyed getting to play with friends I don’t get to see often and also networking with other content creators.  I haven’t even mentioned the cosplayers yet but they were pretty cool too – shout out to all the Star Wars players especially. 

One thing I really enjoyed about the Level Up Retreat is their choice to host a regional qualifier for the World Series of Board Gaming (WSBG). The WSBG is an annual event in Vegas where competitors choose from 16 different games to begin a tournament that ends in 1 finale winner and a cash prize of $25,000. Serious gaming! To enter the WSBG, one must pay a registration fee, OR, win a regional qualifier to receive a gratis entry. So for anyone living in the Tri-State area and interested in qualifying for the WSBG, the Level Up Retreat is especially a great idea. I competed in the qualifier and made it to the semi-finals and it’s really spurred my interested in the WSBG. After returning home from the retreat, I’ve been organizing practice games and I’m currently running multiple practice games on Board Game Arena at all hours and planning to attend the WSBG. It’s really fantastic that the Level Up Retreat included this event as part of its scheduled activities and I hope that more regional board game conventions follow suit.

Another nice touch at the retreat was the VIP snack room. Are you a chocoholic? Or maybe a sugar fiend who skips over the chocolate for straight sugar goodness like Sweet Tarts, Runts, or Sour Patch Kids, or Nerds? Perhaps you go for the salty and you fuel your games on pretzels, chips, and granola bars? You might even be in the select group of healthy noshers who prefer fresh fruit and protein bars? It’s all good because the VIP snack room has it all (except beverages; the hosting hotel did not permit the organizers to provide beverages this year). Personally, I ate a lot of Nerds ropes, punctuated by a few fresh fruits. It’s an upcharge to have access to the VIP room, but if you’re a hard core board gamer who likes to hyperfocus, you’ll want to opt for it. You’ll also get additional swag in a nice swag bag as well.

So, the games were on point, the snacks were fantastic, the guests were great, and the events were numerous and well attended (including many many RPG events outside my scope that I heard were fantastic). Bonus: I never had to wait in a long line in the library for a game I wanted to become available. In fact, there weren’t any lines at the library at all, as it was kind of a constant free-for-all. And that’s the only aspect of this convention that needs some work – the library setup and procedures. While the library volunteers did their best to help people find games they were looking for, there isn’t any inventory list of games for attendees to browse through when selecting games, the games are not arranged on the shelves in alphabetical order, and there is no formal check-out, check-in process. Not only does this create a bit of chaos when trying to find a game, it’s a security issue. Most conventions have either a formal check-out/check-in process so that someone is always accountable for each game removed from the library, or they have the library setup directly within the gaming space and security at the door to prevent attendees from removing games from the gaming area. The Level Up Retreat had neither; it’s all operating on the honor system. I hope for the sake of future attendees and the profitability of the event for the organizing entities that more effort is given toward organizing and securely managing the library at the next retreat.

The Level Up Retreat has found the formula for convention success and I’m confident that once they address the library management issues it will be well on its way to being recognized as one of the best regional board gaming conventions.

 

ALT TEXT: The head of a bear, figured in every artist's medium of choice: yellow Playdoh. And looking considerably more apprehensive than the artist intended, although I suppose that makes a change from all the inane grinning. 

The 'head only' approach is by far my patron's least favourite. He loathes it, and any such submission is immediately met with outraged cries of 'Knees! Knees!' However, as I believe Caravaggio used to say to Cardinal Del Monte, "There's only so much Playdoh in the tub."

 

 First, an apology. It has been brought to my attention that I have been irritatingly coy about the identity of my patron for this series of pieces, and the precise nature of my relationship with him. This is of course information you have every right to know, for reasons too obvious to explain; and which you could not possibly in a million years have guessed. No-one’s that clever-clever. 

So let me now be perfectly straightforward with you: my patron is His Serene Grace Archduke Gustavus Von und zu Schellenhuber, Prince-Elector of Westphalia. I recently had the honour to be appointed his Court Artist (Ursine and Elephantine works only). 

Here is the latest piece I have completed for His Grace. I believe he intends it as a fresco for his refectory.

ALT TEXT: A cardboard box, on which is drawn a family of hippos gazing in delight at a shower of cupcakes falling towards them like manna. This reflects my patron's short-lived hippo phase. However, elephants are just about visible on two other flaps of the box, so yes it does count, thank you.  

 ALT TEXT: Daddy Bear and Baby Bear in bath. Baby Bear did big jump, and splashing, splashing. Such, at least, was the commission. 

 

Alt text - two friends go looking for an adventure, and a sun rises.

Alt text: a stylish woman in a coat, who is emphatically neither an elephant nor a bear. Not everyone is.

Alt text: a cake, of sorts. Decorated, in a sense, to look like an elephant. Definitely.

Alt Text: Two dog walkers, walking two dogs. (It looks as if I've whimsically made it look like one of the dogs is interested in a butcher's signboard advertising sausages, but actually it wasn't me who did that. It was the dog.)

Now that I'm doing Substack properly it seems a little odd - somehow disloyal - to essentially be blogging regularly again after all this time, but not to be doing it here. So I'm going to do a bit of cross-pollination. I'm including some old blog posts from here on my Substack (though not more than one per edition), and some new stuff from Substack on here. Not sure quite why, but let's try it and see how it goes. 

Here's something suitably Hallowe'en-y from this week's: 

There’s a spider in my car. I know this, because every morning when I get into it, there is a new cobweb somewhere. Usually between the dashboard and the windscreen, but this morning, rather suggestively, between the seat and the steering wheel. Y’know… the spot where an observant and ambitious spider might perhaps have noticed I tend to put myself.

My car, yesterday.

ALT TEXT: A cobweb covered steering wheel in a rusted abandoned car. 


Well, atmospheric though of course this is in the week of Hallowe’en (a period I am not yet ready to call ‘spooky season’. I haven’t even given up on the apostrophe in Hallowe’en yet) I’d still quite like to find and evict the spider. Not for my sake, but for its sake - I don’t think there are as many flies in my car as this spider hopes. But I can’t find it. It’s never lurking at the edge or middle of the new cobweb, the way I thought spiders were supposed to do. Perhaps it has a subtler plan. Anyway, it’s been five or six days now, and I still haven’t caught the spider. But on the plus side, it still hasn’t caught me.

I’m thrilled to announce new ebook editions of my Hugo Award-winning novel Hominids, its Hugo Award-nominated sequel Humans, and the bestselling final volume Hybrids. Together, they are the Neanderthal Parallax trilogy, which won the Canadian Science Fiction and Fantasy Award (“the Aurora”) for best work of the entire decade. The trilogy tells of a parallel […]

Delighted that my THE DOWNLOADED is the #1 Science Fiction bestseller on the Audible.com monthly bestsellers list as reported in the March 2024 issue of Locus, the trade journal for the science fiction and fantasy fields, which came out today. Get THE DOWNLOADED here: Canada: https://adbl.co/45WsEqI US: https://adbl.co/49kuCEc UK: https://adbl.co/3tUfJbJ

Every Canadian of my generation knows the line, “I told him, Julie, don’t go!” It was said by Sylvia Lennick, the mother of my dear friend, the great Canadian filmmaker and special-effects expert Michael Lennick. Michael passed away ten years ago today, on November 7, 2014, at just 61 years of age. He’d been admitted […]

Nomadland [US, Chloé Zhao, 5] When her town closes down in the wake of its gypsum mine’s closure, a self-reliant widow (Frances McDormand) moves into her van and joins the ranks of the nomad subculture, people who rove the US, taking whatever hard work they can get and living out of their vehicles. Rooted in social realist cinema, marked by a triad of transcendent qualities: poetic visual beauty, an indelible central performance and a deep love for the characters from the writer/director.

This is from Searchlight, formerly Fox Searchlight, now part of the Disney empire, so you’ll get a chance to see it. Likely as part of awards season, whatever the heck that’s gonna look like this year. Normally I don’t spend festival slots on titles with distribution but that’s out the window in the COVID-verse.

(At the moment cinemas are open, with distancing, here in Ontario but if you look at the numbers we’re in the early denial phase of a reimposition of lockdown measures. Whatever the deal is I don’t plan to be inside a theater in any foreseeable time frame.)

Her next project is a huge pivot from poetic verite dramas like this and The Rider— Marvel’s The Eternals. 

Memory House [Brazil, João Paulo Miranda Maria, 1] Racist harassment from German co-workers drives dairy worker to vengeance. Blunts the political anger of its subject matter with enervating pacing.

Another Round [Denmark, Thomas Vinterberg, 4.5] Burned out high school teacher (Mads Mikkelsen) embarks with three colleagues on an experiment to enhance their performance by maintaining a blood alcohol level of 0.5% throughout their days at work. Not only an original booze movie, but a big one, full of turns and ambiguities, and an utterly masterful performance from Mikkelsen.

Shadow in the Cloud [New Zealand, Roseanne Liang, 4] When an WWII RAF Flight Officer (Chloe Grace Moretz) boards a Samoa-bound cargo plane bearing a mysterious package, a monstrous gremlin on board is just one of the surprises. Enclosed space horror-action thriller tips an 80s-style hat to Carpenter and Cameron.

---

Capsule review boilerplate: Ratings are out of 5. I’ll be collecting these reviews in order of preference in a master post the Monday after the fest. Films shown on the festival circuit will appear in theaters, disc and/or streaming over the next year plus.

City Hall [US, Frederick Wiseman, 4] The latest of Wiseman’s distinctive epic-length observational documentaries studies the quotidian, procedural and human moments of human life as seen through the processes of municipal government in Boston, as held together by the thoughtful charisma of Mayor Martin Walsh. Improbably absorbing as always, this institutional cross-section offers a beguiling vision of an oasis of good government in the USA.

In a normal year I’d wait for the four and a half hour Wiseman documentary to arrive on television rather than taking up two time slots to watch it from the confines of a cinema seat at TIFF. But this is not such a year and with a digital screening you get a pause button when you need it. This is bound for PBS and due to the breadth of its subject matter will serve as an excellent introduction to those unfamiliar with this pillar of the documentary form. Or track down 2017’s Ex Libris, about the New York Public Library. In North America Wiseman’s filmography can be found on the Kanopy platform, which you may be able to access through your public library system.

The Father [UK, Florian Zeller, 4] Retired engineer (Anthony Hopkins) struggles to piece together the confusing reality of his living circumstances as his daughter (Olivia Colman) copes with his progressing dementia. Impeccably performed stage play adaptation puts the viewer inside the contradictory shifts of the protagonist’s subjective viewpoint.

Forget Draculas and Cthulhus. This is the real terror.

Summer of 85 [France, Francois Ozon, 4] Love between two young men in a French beach town leads to a bizarre crime. Teen emotions run high in a sunlit melodrama of Eros and Thanatos.

---

Capsule review boilerplate: Ratings are out of 5. I’ll be collecting these reviews in order of preference in a master post the Monday after the fest. Films shown on the festival circuit will appear in theaters, disc and/or streaming over the next year plus.

National Geographic’s Maps Division and Center for Sustainable Destinations teamed up to produce the first NG-developed Online Geotourism MapGuide to support sustainable tourism across the Greater Yellowstone region of Wyoming, Montana, and Idaho.

The site, http://www.yellowstonegeotourism.org/, which launched on March 31st, is open to anyone to discover and share information about unique features, tours, and businesses that best represent and sustain the natural and cultural character of the region. Visitors can also request a free print MapGuide.

Geotourism is the kind of travel that sustains or enhances the geographical character of a place — its environment, culture, aesthetics, heritage, and the well-being of its residents. Online Geotourism MapGuides are web versions of the print maps that National Geographic has developed for a number of regions around the world, including Crown of the Continent, Baja California, and Vermont’s Northeast Kingdom to name a few.

In addition to producing print and/or web maps, these projects bring together diverse representatives from the local communities to collectively define what makes their region special and how best to communicate it to the rest of the world. NG Maps is excited to participate in these projects that help travelers and local communities discover and preserve special places around the world. Anyone interested in developing a Geotourism MapGuide for their region, or simply becoming a “Geotraveler” should visit http://www.nationalgeographic.com/travel/sustainable/.

Йозеф Бирбихлер (род. 1948) – немецкий актер театра и кино, писатель, журналист. Снимался у Вернера Херцога («Стеклянное сердце»), Михаэля Ханеке («Белая лента»), Тома Тыквера. Бирбихлер часто работает в жанре аудиоспектакля. Он озвучил, среди прочего, произведения Генриха фон Клейста, Хуго Балля, Роберта Музиля, Джеймса Джойса.
Роман «Mittelreich» (2013) – семейная сага в лучших традициях жанра. История семьи, управляющей усадьбой на озере в Баварии, неразрывно связана с историей Германии XX века. Эпическое повествование о судьбах трех поколений оборачивается рассуждением о судьбе страны, о войне и разрушении, старой власти и новых хозяевах жизни.

I have a lot I really should write about (and over 8000 photos I need to edit through and post on photos), but I’ve been having trouble working up the energy to do anything these days other than work and … Continue reading →

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3. Apple's Next Big Move Could Be Home Security Cameras  PCMag AU

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1. Donald Trump picks Elon Musk to lead new government department  9News
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1. Legitimacy of two Victorian local government elections in question after duplicate votes detected  ABC News
2. Victorian council election results 2024 LIVE updates: Suspected postal vote tampering in council elections  Sydney Morning Herald
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1. Elon Musk’s job as Trump’s bureaucracy buster could be just the start  The Australian Financial Review
2. Elon Musk tapped for ‘government efficiency’ role by Donald Trump  Sydney Morning Herald
3. Evening News Bulletin 13 November 2024  SBS News
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 An increasing number of charities and nonprofit groups are electing to solicit donations through Telefundraising campaigns. Despite having different goals and needs, disparate organizations find that Telefundraising is an effective use of resources . For many groups, the option of telefundraisng makes sense.
For large groups with vast amounts of members, telephone fundraising provides an effective means of outreach.  Charities withsignificant fundraising budgets see impressive returns from telephone fundraising efforts. Large organizations are results oriented, this is why they continue to support Telefundraising campaigns.

Small non-profits use telephone fundraising efforts as ameans to gain support for little upfront investment.While wide-scale print and media campaigns are often beyond the reach of small organizations, phonecampaigns can be executed in an extremely cost effective manner. Adjustments to telephone campaigns are virtually instantaneous, while other types of fundraising efforts need much more planning to alter.
Organizations of any size can quickly realize significant benefits from telephone campaigns. The relative low cost of phone fundraising campaigns is an attractive feature, regardless of organizational size. Paired with simple initial equipment requirements, this makes raising money by phone an easy choice for most non-profits.


Raising money is not the only goal of telephone solicitation campaigns. Contacts that end without a donation can still prove to be useful. Basing success on donations alone, overlooks other possible benefits to an organization.
Receiving a call from an organization helps to personalize the charity to its donors. Phone calls keep organizations on the minds of their supporters. These calls provide donors with the latest information on the cause they support. Well informed donors provide more frequent support.
Donation calls properly made, can be an important source of feedback for an organization as well. Donors use telefundraisng contacts as an opportunity to sound-off about their feelings about an organization.  Organizations can take these valuable insights, and use them to tweak their efforts.
Solicitation calls can provide much more than donations alone. Fully grasping this truth greatly improves campaign results.Positive campaign results are limited only by the imaginations of the organizations which run them.


Calling campaigns are always an effective solicitation method. For the best possible outcomes, additional factors should be considered as well. Holidays represent an excellent time for telephone fundraising efforts. This time of year is when many donors are most receptive to giving.Wise non-profits leverage the holidays to increase their rate of success.
Topical campaigns have increase significance to givers. These campaigns can be combined with additional media efforts. By closely monitoring the news cycle, it is possible to create campaigns that take advantage of current news, and require no additional effort to spark media interest.
Close attention to relevant news is useful, but not essential to telephone fundraising. Calling campaigns that are well structured can drive their own press coverage.  Press coverage is useful in some cases, but not an absolute requirement for all calling campaigns.


Implementing a successful telephone campaign is not substantially different than other types of solicitation methods. Good Telefundraising applys traditional fundraising methods to the phone. The benefits of applying telephone fundraising are obvious.
Telephone campaigns are an excellent way to overcome the problem of donor fatigue. Combined with other strategies, Telefundraising can strengthen listing campaigns. Fundraising by phone can produce results in and of itself.
Carried out properly, there is no application where telephone fundraising campaigns cannot be attempted with positive outcome.Effective fundraising campaigns require detailed planning. Phone fundraising and other solicitation efforts should be designed to work in harmony.
Fundraising by telephone requires serious preparation. Calling efforts should be well managed and adequately staffed. The results of telephone campaigns are based largely on the dedication of the organizations which run them.


Pound for pound, telephone fundraising delivers better results than other fundraising techniques. The advantages of telephone fundraising fluctuate across organizations, but remain significant. While income is an important factor, it is not the only way to evaluate the performance of a fundraising effort.
Phone campaigns can be implemented with minimal staff requirements. Well managed small teams can out performs much larger groups . Small teams are capable of delivering large gains.
Changes to phone fundraising campaigns can be implemented without halting the camapaign. Important updates can be quickly integrated. News and current events can be incorporated into the campaigns virtually instantly.Comparable fundraising methods need significant time to alter.
Speaking directly with prospects ensures valid contact. Direct  contact with donors is assured with calling campaigns.

Some call centers are very strict about fundraisers reading directly from a script. Other call centers advise fundraisers to stick to the script, but add additional details when the call requires these extras. Still other fundraising call centers allow fundraisers a great deal of freedom as long as the fundraiser stays within the general parameters of the fundraising campaign. Each strategy has its own merits, however there are some common elements that should be included in all fundraising calls.

Getting a foot in the door.

The first step in most calls is the greeting. Usually the fundraiser identifies their self and the group which they are calling on behalf of. This step should be gotten through quickly but not rushed. The realities of the campaign will dictate how the fundraiser proceeds with the introduction. In some cases the introduction can be delayed until after the a basic description of the organization and its funding need is made. Promise to be brief with your call and stick to this promise./

Expressing gratitude.

The next step is to thank the donor. Whether its a simple thank you for taking the call or a more elaborate thank you for past contributions and supporting the cause, this is an important step. Sincere and elaborate thank yous let the donor know that their help is appreciated. Thank yous also tend to extend the call; people rarely hang up on callers while the caller is praising their support and reaffirming their decision to support the cause. Additionally, the longer a donor stays on the phone, the more likely they are to make a contribution.

The reason for the call.

Next, quickly go into some of the current issues faced by the organization and what is being done about these issues. Don't skimp on the details but don't speak in a monotonous way either. Express some real interest in the cause. Listen for cues from the donor during this and all stages. If they agree with something you're saying; elaborate on the subject. Build rapport. Remember; men and women process information differently. Read other posts on this site to find out which language to use for each kind of donor. Alternatively, if the donor indicates that they're busy; acknowledge that. Repeat that you'll be brief or just get right into your first donation request.

Going for the donation.

The first ask. Given the reasons stated above make a solid ask for a minimum of 3 times highest past gift. Be assertive and let the donor respond. Don't laugh, don't whine. If the need is real, the request should be real as well. Defend your request if required to; don't just lower it. Defending the amount of the first ask gives instant credibility to the importance of the issue, In fact, state that the reason you're requesting a large donation is because of the serious nature of the issue, Only then begin to lower the amount that your'e requesting.

A second attempt.

The second ask. Quickly elaborate on the need. Acknowledge that the donor isn't able to give 3 times their highest past donation. Considering the need, ask for 2 times the past donation. Again defend your request. The more legitimate you sound, the more likely the donor is to give you money. For many fundraisers lowering ask amounts deteriorates into desperation. Although this is a negotiation the need is legitimates and as a fundraiser you want to get the highest possible donation,

One more try.

The third and, not necessarily, final ask, This is where the fundraiser asks the donor to meet the level of their last contribution. This is obviously the level that the donor has been comfortable giving at in the past. Again stress the need and elaborate on the potential consequences of not reaching an adequate level of funding for the campaign in question.

Taking no for an answer.

If stopping here, without securing a donation, take the time to sincerely thank the donor once more. This establishes that you, the fundraiser and the organization, respect the donor no matter what they can or cannot give at the moment. This also helps to reinforce an attitude of respect and gratitude which should be extended to all donors at all times.

The forth ask and so on.

Many times a donor who can't match a previous donation will express regret that they simply cant afford the same amount. If applicable, ask for an even lower amount down to the minimum level of donation that can be taken on a specific campaign. Remind the donor and yourself that every donation, no matter what size, counts. After all in most fundraising campaigns, the many small donations greatly out number the amount of money which is generated by the larger ones.

Get it on a credit card.

The credit card ask. Credit card donations fulfill instantly. There are no pledge cards to send out. Obviously securing a donation on a credit card is favorable to a mailed in pledge card. Credit cards on the phone are favorable to online donations as well; donors can easily be distracted and forget to make their donation.

Ease their mind.

Security is the main concern with credit card donations, Donors are rightfully fearful of identity theft. Every call center has methods in place to protect the credit card information of donors. Patiently explain these procedures as well as why credit card gifts are the best gifts that donors can make.

Be prepared to further explain  the value of credit card donations and their secure nature. Many donors will give by credit card once they have been properly assured of security measures. If not, follow your organization's standard pledge card procedure.

Wrapping up the call.

Again, take the time to sincerely thank the donor for their help. Answer any additional questions and then politely end the call. Following this method on every call improves dollars raised as well as the quality of each outbound call.

Below are two lists of nominations for Japanese buzzword of the year.  Each has 30 entries, and from each list one will be chosen as the respective winner.  Since the two lists are already quite long and rich, I will keep my own comments (mostly at the bottom and focusing on phoneticization) to a minimum. […]

NOTOCON XIV is fast approaching! The cutoff date to receive our group rate at the hotel is Friday, July 21st. Please reserve now. The speaker schedule has been published on the NOTOCON website. Event registration is still open! We can’t wait to see all of you in August, and wish you all safe travels!

When the current third-runway project was in its first flush of 'yes we can, no we can't' I said something rather tactless to my then Bench Chairman. I grew up near Heathrow (although I knew it as London Airport, but we shall let that pass).

To a Hayes boy, who went to school in Uxbridge, the way to the airport on spotting days went through the unprepossessing suburbs of Sipson and West Drayton. The airport brought great prosperity to the area, but its hinterland remained grim.

My then Chairman lived in Sipson, in a house that had been purchased on generous terms by the airport people, but which stands (as it still does, but for how much longer I cannot say) and is at pretty much the exact point where the airliners' wheels will meet the tarmac, with that puff of blue smoke from the tyres. So in my rather thoughtless way I ventured the opinion that most of West Drayton and Sipson would be improved by a thick layer of ferro-concrete. He sniffed and walked away.