GSK Nutritional Healthcare chooses a BT Cloud Contact solution to improve service on vital customer help lines powered by Enghouse Interactive

In the real-time economy, the demand for cloud services keeps growing with the hybrid cloud as the optimal architecture for handling the inevitable complexity of the agile company’s IT infrastructure.

BT Compute brings you a choice of data centre and expert services that enable you to deliver applications and services where and when you need them -- Global services delivered locally. Our hybrid cloud services blend intelligent network and compute resources giving you the IT infrastructure you need to adapt, quickly and cost effectively.

Contact centres may have poor reputations but they should be seen as a strategic resource, says Nicola Millard, BT’s in-house futurist

Nxtra by Airtel in India pledges to RE100, contracting 422,000 MWh renewable energy. With a commitment to net-zero goals by 2031, the company focuses on operational efficiency and environmental sustainability through innovative strategies.

​​ Global IT Centre will focus on cutting-edge technologies such as cloud engineering, data platforms, digital health applications, hyper automation, and artificial intelligence and machine learning, it further said.

ESDS said its client base includes the Software Technology Parks of India (STPI), SIDBI Bank, Union Bank of India, State Bank of India Capital, and over 400 cooperative banks, as well as, the Embassy Group, Vadilal, and Unibic.

According to Ireland's Central Statistics Office (CSO), data centers consumed 21 percent of all metered electricity consumption in 2023, up from five percent in 2015 and 18 percent in 2022.

Sify is one among the leading data center operators with existing installed capacity of 190 MW in 12 centers across 6 cities Mumbai, Noida, Chennai, Bangalore, Hyderabad, Kolkata, Bangalore and two upcoming facilities in Noida and Chennai.

STT GDC India, in which Tata Communications holds a minority stake, has 28 data centres across 10 cities, with a combined capacity of more than 318 megawatt of IT load. It has about 1,000 enterprise customers.

Singapore-based data centre operator Princeton Digital Group (PDG) on Thursday announced to invest $1 billion in India and expand capacity to a total of 230 MW in the country.

AI models consume a lot of electricity, and the World Economic Forum estimated in April that the computer power dedicated to AI is doubling every 100 days.

“This is definitely a tipping point. We are going from about 1 gigawatt of data center capacity to about 3 gigawatt as a country. And we are all set for that - whether it is within data center or inter-data center connectivity, from laying the fibre from the landing station into the data centers, all of that is something we are very well set to do.”

Around 95 per cent of the existing capacity is in six cities with Mumbai and Chennai leading the race, Icra said.

The investment banking company expects the data center market to undergo significant structural changes, through the introduction of new business models and new investment profiles. Cloud computing is likely to remain the main driver of expansion for the data center industry.

Constellation said it is seeking guidance from regulators after FERC's decision about co-location, which had become a promising prospect for Big Tech's plans to quickly access large amounts of power for its AI expansion instead of waiting for years to connect to the grid.

One of the options is to allow these data centre parks to set up separate power grids, which will allow them to buy power from the power producer or some other power-surplus state instead of the state the infrastructure is domiciled in, another official said.

To further ensure high-speed and ultra-low latency services required in 5G, the Department of Telecommunications (DoT) on Saturday said it has signed an agreement with Linearized Amplifier Technology Services and Vedang Radio Tech.

Shanker Trivedi, senior vice president of enterprise business, Nvidia, on unique strength of India’s digital economy, positioning the country as one of the top three AI economies of the world

Abhinav Srivastava, CIO, Daimler India Commercial Vehicles, talks about how technology is reshaping automotive safety.

In an interview with ETCIO, Shalini Warrier, Executive Director, Federal Bank shares how their Digital CoE fosters a multi-disciplinary approach to banking, how it works together with the business to identify new opportunities, tenets of a bank-fintech partnership and how technology is at the fulcrum of every banking innovation.

Suresh Khadakbhavi, CEO of Digi Yatra, envisions a seamless travel experience through innovative technology, emphasizing privacy, efficiency, and sustainability while transforming air travel into a contactless, user-friendly journey.

GCC leaders discuss how by breaking silos, fostering collaboration, and focusing on execution and innovation, GCCs will be instrumental in India’s journey toward becoming a global economic powerhouse.

Much like the Silk Road once connected India to the world, artificial intelligence (AI) — particularly generative AI — is weaving a new tapestry of connectivity and innovation. Industries across the nation are starting to benefit from the efficiencies and new customer experiences this new technology wave offers.

The evolving roles of Chief Data Officers and Chief Digital Officers amid digital transformation were examined. Industry leaders addressed critical themes such as data governance, innovation, and strategic partnerships, emphasizing the importance of collaboration, customer-centric strategies, and a robust data culture in achieving organizational success

The continued spurt in food prices and fading of the high base effect likely led to a spike in October retail inflation figures. According to a report by the Union Bank of India, retail inflation based on the Consumer Price Index is seen jumping to 6.15 per cent, breaching RBI's 6 per cent tolerance band.

India-centric IT firms saw signs of recovery in the first half of the fiscal year, driven by growing tech spends in North America's BFSI sector, increased hiring, and improved revenue guidance. Experts foresee further tech spending bolstered by Donald Trump's US election win, which may lead to lower business taxes and favor skilled immigration, setting the stage for Indian IT firms to expand and innovate.

Researchers have developed a new laser that makes it possible to measure electron transition energies in small atoms and molecules with unprecedented precision. The instrument will help scientists test one of the bedrock theories of modern physics to new limits, and may help resolve an unexplained discrepancy in measurements of the size of the proton.

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The newest tropical depression in the northwestern Pacific Ocean formed Sunday, Sept. 11 far to the east of the big island of Japan. Tropical Depression 17W didn't have a long life, however, as the final warning on the system was issued 12 hours later. By Sept. 12 the storm lost its tropical characteristics.

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Satellite data from NASA revealed that powerful storms in Super Typhoon Meranti were generating almost a foot or almost 300 millimeters of rainfall per hour. The Global Precipitation Measurement mission or GPM core satellite measured the heavy rainfall on one side of the Category 5 super typhoon.

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Early on Sept. 12 Tropical Depression 19W formed east of Vietnam. NASA's Aqua satellite passed over the South China Sea and captured a visible image of the storm that had quickly started moving over Vietnam.

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When it comes to water, some materials have a split personality - and some of these materials could hold the key to new ways of harnessing solar energy.

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Technology advancements are expected to continue to drive down the cost of wind energy, according to a survey of the world's foremost wind power experts led by Lawrence Berkeley National Laboratory (Berkeley Lab). Experts anticipate cost reductions of 24%-30% by 2030 and 35%-41% by 2050, under a median or 'best guess' scenario, driven by bigger and more efficient turbines, lower capital and operating costs, and other advancements (see Figure 1).

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Like any other CIO I get several mails and calls and meeting requests from vendors – small and big, old companies and startups, current partners and potential partners. I must admit, I do not entertain most of the requests.

Last year my organization fell victim to a trans- national export invoice fraud. Since 99 percent of our sales come from exports, the cyber fraud dealt a big blow to our organization. We have a customer in South East Asia and my organization had business dealings with this customer for over five years.

I did not bad mouth my predecessor. However, I never attempted to defend him or any of his actions. I fixed them!

Managing relationships is as important for a CIO as having operational and technical competence.

For a CIO-CMO association to deliver true business value there must be a true level of trust and respect built between these two leaders and their teams.

A CIO talks about the need to make judicious technology spends in the good times.

Given the low base and huge demand, the digital lending industry remains in an expansive phase. According to a recent report by IIFL FinTech, the digital lending market is expected to grow to a whopping USD 515 billion by 2030.

The European Commission last week joined the Department of Justice in touting a breakup as a viable remedy for the California-based tech giant’s alleged monopoly abuses. A selloff order would strike at the heart of one of Google’s biggest money spinners, although it could still be years away due to the legal processes being played out.

"With the development of Asia's largest airport at Jewar, the freight corridor, data centres, food park, toy park, medical device park, an Integrated Industrial Township in Greater Noida, multi-modal transportation hub, the region managed by the Noida, Greater Noida and Yamuna Expressway authorities has got a new identity," Nand Gopal Gupta said.

The shutdowns also led to a loss of nearly $118 million in foreign investment and triggered over 21,000 job losses, the global non-profit Internet Society said in its report 'Netloss'.

The 24% quarterly growth follows a slower-than-expected 16% growth in the January to March quarter, as reported by ET in May. While certain segments like pharma and eye wear have grown at a faster clip, senior ecommerce industry executives said there is an emerging trend of slowdown in online sales of low-priced items across categories like fashion, appliances, etc.

The past 18 months have seen turmoil in the crytpo market, including the failure of TerraUSD, an unbacked stablecoin, in May 2022, the collapse of crytpo exchange FTX in November and the bankruptcy of banks such as Silicon Valley Bank and Signature Bank, which serviced crypto providers.

Meta announced the LLaMA in February this year in several sizes (7B, 13B, 33B, and 65B parameters) so it can be used by a range of users and companies. At I/O 2023, Google also talked about multiple LLMs that are suited to companies of different sizes.

Both the companies are working to optimise the execution of Meta’s LLMs directly on-device without the need of cloud services. According to the chipmaker, the technology will enable applications, powered by Snapdragon, to work in areas with no connectivity or even in airplane mode. This will essentially bring generative AI capabilities from large companies using powerful processors to users’ hands.

Services that have been automated include issuance of health & general insurance policies, RE-KYC, nomination facility, and online bill payment.

The Series A round was led by RTP Global while YourNest and Omidyar Network India, an investment firm focused on impact, also participated, along with Global Brain, Blume Founders Fund, Alteria Capital, Stride Ventures, Stride One and 9 Unicorns.

Cloud Compute is our latest cloud based data centre service allowing you to self-service and access cloud based infrastructure globally.It's all about choice and flexibility, building the service you need as for long as you need it. Setting up infrastructure that perfectly aligned, faster than ever with near instant provisioning times across private and public availability zones.