in

Horse racing could be first live sporting action in UK lockdown and can be ready return in a WEEK

The sport has held discussions with figures in the Government about resuming action, and BHA chief Nick Rust has claimed racing is 'ready to go' whenever they are given the green light.




in

Aidan Coleman and Brendan Powell Jnr keep fit during lockdown by training thoroughbreds

Two of this season's successful Cheltenham Festival riders are maintaining their lockdown fitness by partnering some of Ireland's most choicely bred and speediest thoroughbreds.




in

HETHERINGTON: Your £22,500 in cash deposits stinks of money laundering 

I have had my Barclays accounts since 2014, when I was a student, before moving to Gibraltar. My balances of almost £25,000 have been wiped clean by the bank, without notice.




in

Why did Lloyds Bank stop my cheque after 60 years of business? TONY HETHERINGTON investigates 

I am a partner in my family's farming business. We received a cheque for £23,256 for shares in Dairy Crest. But after it was deposited in the business account, Lloyds Bank rejected it.




in

ASK TONY: Virgin Mobile made wrong call on phone bill when my partner died

I asked Virgin if it would cancel my partner's phone if I sent it back. It said I couldn't cancel until December 2018 as it was in my name, so I would have to continue to pay for the two phones.




in

TONY HETHERINGTON: 'Car hire firm charged me an extra £75 for insurance'

My booking with OK Rent a Car at Malaga Airport included Collision Damage Waiver. But the agent told me my CDW was useless, and I needed to pay another €84 (about £75).




in

ASK TONY: Car insurance chaos left me with three policies (and drove me round the bend) 

The cost of my car insurance with More Than increased dramatically to £325. On a comparison site, I found More Than cover for £214. I chose this and paid by credit card.




in

I've accidentally under-egged annual mileage to our insurer: Do I need to confess? 

I told my insurer that my annual mileage would be 8,000 but I think it will be 10,000 by the time I come to renew my policy. Should I tell my insurer? Will it want to up our premium?




in

Dad passed away in South Africa and his partner has made off with the inheritance - what can we do? 

My partner's father died in South Africa and his girlfriend has cut all ties with us after the funeral. We think she may have made of with the inheritance - what can we do?




in

ASK TONY: Ryanair didn't see fit to pay up after my eye injury

My wife and I booked return flights from Luton to Tenerife with Ryanair for September. The cost was £369.24, plus £30 for reserved seats. On July 26 I was hit by a golf ball and suffered an eye injury.




in

Why can't I use Section 75 to make a claim when using a third party?

My hotel wasn't as described but I was told as I paid through a third party on my credit card, I am not liable to claim a refund through the Section 75 rule.




in

My son has £40,000 in student loan debt. How can I help him clear it?

My 22-year-old son graduated university last July and recently received his loan statement through the post. If I pay off the debt and he instead owes me the money what route could I go down?




in

TONY HETHERINGTON: This 'bricks and mortar' bond falls through cracks

My wife and I were looking at investing £20,000 and found the Investment Chronicle website offering a return of 38 per cent in 36 months. The company's website mentions the Daily Mail.




in

My late father left a plot of land in Florida but I'm struggling to claim it 

My sister and I are my late fathers executors and we have a UK grant of probate, however, this doesn't hold much weight in the US. What can we do?




in

ASK TONY: Why does John Lewis keep sending me faulty iPads?

I bought an iPad from John Lewis in 2017. I started having problems, so they suggested I send it back. Unfortunately the company keeps sending reconditioned replacements.




in

How long notice does airline have to give for flight changes?

I was sent an e-ticket and when I printed it out, I realised my flights had been pushed back by 17 hours but KLM won't give me any compensation. What can I do to get my money back?




in

Virgin Media account charged me £100 after I closed it

I decided to cancel my contract with Virgin Media and sign up to broadband with Plusnet. However, after this, I received a letter from Virgin saying I owe them nearly £100. What can I do?




in

TONY HETHERINGTON: Your piano is now fixed - no strings attached

I used Anyvan Limited to move a piano from my house to my daughter's property, but it was damaged in transit. But Anyvan now says it only acts as an agent and accepts no liability.




in

ASK TONY: HMRC wants me to pay £300 in tax for someone else's savings

HM Revenue & Customs (HMRC) claims that I have received untaxed interest of £2,640 from Secure Trust Bank and owe £300 income tax.




in

My wealthy mother is remarrying. Should she get a prenup?

My wealthy mother is engaged to remarry and my siblings and I are worried that if it doesn't work out a large part of our inheritance might be at risk.




in

Can online firms really find out your new card details before you?

I recently obtained a new Visa debit card from Lloyds and went to update all my subscription services with the new details. When I went onto Now TV, I saw it already had them.




in

TONY HETHERINGTON: Sitting targets...how Orchid Mobility treats the elderly

My elderly relatives are still owed £2,000 for a cancelled order. The company promised every week for three months that a cheque would be sent, but still haven't paid up. Can you help?




in

I'm no drug baron...I run a hair salon! TONY HETHERINGTON investigates

I had a letter from HSBC saying it had decided to close my beauty salon's business account. I rang the bank and was asked to complete a lengthy online form, which I did as best I could.




in

Hotels.com said 'no deposit' but charged me €199 in pre-authorisation

I booked a free cancellation hotel on Hotels.com which said no deposit would be taken. However, money was taken from my account as 'pre-authorisation'. Is the website in the wrong?




in

ASK TONY: Late husband's £110,000 Isa left me facing unfair tax bill 

My husband died in September 2016, after putting his affairs in order. In February 2017, Interactive Investor was instructed to transfer my late husband's shares Isa to mine.




in

My vet pulled my dog's claw out during grooming and then charged me for surgery - what can I do?

I took my dog Oliver George to the vet to have his nails clipped - but during treatment, his dewclaw was pulled leaving him needing surgery.




in

HETHERINGTON: Liongate Partners is a web of art, wine and Bitcoins

You should look into Liongate Partners, which is being used to promote crypto currency trading. It promotes a company called DSTL which trades as daxpartners.




in

ALEX BRUMMER: FCA has been too slothful in acting on problem firms

The Financial Conduct Authority was always going to be a bed of nails for Bank of England governor aspirant Andrew Bailey - and so it has proved.




in

Can my mother continue to pay my children's school fees now I have power of attorney?

I have taken over the management of my mother's finances under a power of attorney which she granted.  She used to pay my children's school fees. Can I continue to make these payments?




in

TONY HETHERINGTON: Watchdog is dead loss for victims of funeral scam

I took out two Equitable Lifecare Limited funeral plans. The sales agent assured us repeatedly that we could cancel the plans at any time. I've tried to cancel them both but have had no reply.




in

Should I cancel my high-interest credit cards I no longer use?

Whether you've got a bad credit history or no credit history to speak of at all, you might find you are forced into applying for credit cards with higher interest rates.




in

ASK TONY: Foster child stole our credit cards now we're paying the price

My wife and I have been foster carers for more than 11 years. In 2017 we fostered a teenage girl for three months. In July I discovered she had stolen two credit cards - Barclaycard and Creation.




in

Can I cancel my Sky direct debit as the bills are in my ex's name?

My ex moved out nine years ago but Sky refused to change the name of our TV and broadband account even though it changed the payment details. I am now moving. What can I do?




in

HETHERINGTON: Land Equity offers a 15% return in a year - beware

Land Equity Limited is offering 15 per cent interest on a one-year investment in a Birmingham property development, can you investigate please?




in

Why does having data turned on rinse the credit on my PAYG phone?

I bought a PAYG smartphone last week and have barely used it but I noticed that the credit has gone down. I read online it could be due to having my data switched on. Why is this?




in

ASK TONY: I paid upfront for line rental - yet Plusnet's pocketed more

In August 2018, I paid line rental a year in advance to Plusnet. It left me to pay £12 per month. In September, it took £56 from my account, which it blamed on a software glitch.




in

TONY HETHERINGTON: Help! Revolut robots have £10,000 of my money!

I have an account with Revolut which lets me operate in both euros and sterling. On October 4, Revolut 'temporarily disabled' my account for unspecified 'security reasons'.




in

How can I make sure my work pension is ethical and investing for good?

I have just started a new job and joined the company pension plan. I'd like to take a more active role but I don't know how to find out what I can and can't do and where I should go from there.




in

HETHERINGTON: £2,999 to recoup loss on timeshare? Dream on…

I belonged to the Eze Group timeshare scheme before the owners were jailed. I have now been told Spanish courts have seized €1.3million (£1.1million) from Eze, to be repaid to members.




in

Your rights when it comes to returning Christmas presents: Consumer Fightback

Have you bought someone a Christmas present they didn't like, received one you've already got, or bought something in the sales and realised it's not quite right?




in

ALEX BRUMMER: The Magnificent SEVEN - why Britain can be the envy of the world in the 2020s

The truth is that, in or out of the European Union, the citizens of the United Kingdom often under-estimate all the terrific things we have going for us.




in

Woodford scandal shows why incoming bank governor needs to reshape the FCA

As a multiple victim of the implosion of the Woodford investment funds, facing heavy losses, I can't but think that the response of Bailey and the FCA to early warnings was dilatory and timid.




in

VICTORIA BISCHOFF has one plea for 2020: Bring back customer service

In just the past ten days I've battled with my home insurer after the price of my policy was hiked by 30 per cent for no reason, chased my old energy supplier for a £174 refund.




in

ASK TONY: My mobile caught fire in the car - but Samsung blames me!

My Samsung phone was only a year old when it spontaneously caught fire in the footwell of my car. I put it there after receiving a phone call, but as I drove off I noticed a strange smell.




in

JEFF PRESTRIDGE: A solid year for equity investment (if you ignore Woodford) 

It was a pretty good 2019 for most equity investors, unless you were unlucky enough to be caught up in the Woodford quagmire.




in

TONY HETHERINGTON: My 90-year-old father's £600 fine after tax error 

My dad will be 90 next month and has severe health issues. Revenue & Customs wrote saying he no longer needs to submit a tax return.




in

TONY HETHERINGTON: A 12 per cent IOU return? We could both get rich... 

I am sending you an investment email I received from Rothco Wills and Estate Planning, offering a minimum of 12 per cent guaranteed return plus bonuses. Who are these people?




in

Sainsbury's turns away a guide dog: Your Equality Act rights

Sainsbury's customer, Rachael Stevens, and her guide dog Pippa, were not allowed into the store, despite clear markings on the dog's livery.




in

How did a fraudster take out a Three mobile contract in my name 

I received a letter from a credit recovery company at the end of November demanding £290, which has now risen to £360.




in

Why did Shelter back a squatter in my dad's house? TONY HETHERINGTON investigates

My father bought a house in Stockport, Greater Manchester, in 1971. Several years ago, a tenant tried to seize ownership by claiming squatter's rights.